FAQs

We accept a wide range of card payments including Mastercard, Visa and Apple Pay

All your details are completely safe as all your payments are processed by highly secured payment platforms.

Spice Supermarket Ltd is the first online Indian Grocery to display the expiry dates of our products online providing our customers complete transparency about what they are purchasing.

We will be absolutely delighted to source new products for our customers. Please use the contact us form in the website to send in your request.

We are thrilled to bring the unique Junior Kuppanna brands to our customers in the UK. Junior Kuppanna speciality products are not just any regular masala powders, rather they are unique and ready to use ingredients for some of South India’s popular recipes. All the packaging comes with its own instruction on how to prepare these tasty recipes using Junior Kupanna food products. Please shop Junior Kuppanna items from here

Spice Supermarket Ltd is very excited to launch Brinell & Scott natural and wellbeing food products for the first time in the UK. Please shop these items from here:

Please review our Shipping info page for more details.

We offer free standard delivery to all mainland UK addresses on orders over GBP 40 up to 25KG.

All EH postcodes in Scotland eligible for free standard delivery on orders over GBP 35 (no weight limitations)

Please review our Shipping info page for more details.

Please contact us at info@3.248.63.131 with details of the damage as soon as  possible and we will strive to address your issues.

Please refer our refund section for more details.

You can use the forgot my password link to reset your password. If you have any difficulties, please contact us at info@3.248.63.131

We take pride in being the best value for money Online Indian grocery store in the UK. We will beat any other store hands down on price, however, if there any products that you come across are cheaper else we would like to offer our Price Match guarantee.

We will just need to confirm the price of the product, so please send us a link to the product you found cheaper elsewhere (online) OR if you can send us a photo (if it is instore). Please email these details to info@3.248.63.131 OR send us the message by WhatsApp: +447440697226. We will contact you to ensure any difference is refunded.

Promotional discount of 10% is applicable to all products in the store except for price marked Shankar Ponni Boiled rice, Shankar Sona Masoori Rice, Shankar Jeeraga Samba Rice, Shankar Sona Masoori Brown rice.

We strive to be fair for all our customers. Due to global supply chain issues we are facing shortages on rice supply. Unfortunately we have to limit our customers to 3 10kg rice bags per brand per order to be able to serve all our customers fairly. Thank you for your understanding.

Here is the government guidance on best before vs use-by dates: Best before and use-by dates | Food Standards Agency